Problem Solving Skills
In this post, you will read about Problem Solving Skills 2020. Problem Solving & Negotiation Skills: What is a Problem?
In a stressful life, we have a number of problems. We must know what is a Problem? and how to solve a problem. We must know some skills to solve the problem. People like it if you have Problem Solving skills.
What is a Problem?
As per the Concise Oxford Dictionary(1995), a problem is, “A doubtful or difficult matter requiring a solution”
All problems contain two elements:
The aim of problem-solving is to recognize the obstacles and remove them in order to achieve the goals.
How to Solve Problems?
Solving a problem requires a level of rational thinking. Here are some logical steps to follow when faced with an issue:
Step 1: Identify the problem
Step 2: Study the problem in detail
Step 3: List all possible solutions
Step 4: Select the best solution
Step 5: Implement the chosen solution
Step 6: Check that the problem has really been solved
Important Traits for Problem Solving
Highly developed problem-solving skills are critical for both, business owners and their employees. The following personality traits play a big role in how effectively problems are solved:
Being open-minded Not panicking
Asking the right questions Having a positive attitude
Being proactive Focusing on the right problem
How to Assess for Problem Solving Skills?
As an entrepreneur, it would be a good idea to assess the level of problem-solving skills of potential candidates before hiring them. Some ways to assess this skill are through:
- Application forms: Ask for proof of the candidate’s problem-solving skills in the application form.
- Psychometric tests: Give potential candidates logical reasoning and critical thinking tests and see how they fare.
- Interviews: Create hypothetical problematic situations or raise ethical questions and see how the candidates respond.
- Technical questions: Give candidates examples of real-life problems and evaluate their thought process.
What is Negotiation?
Negotiation is a method used to settle differences. The aim of negotiation is to resolve differences through a compromise or agreement while avoiding disputes. Without negotiation, conflicts are likely to lead to resentment between people. Good negotiation skills can helps to satisfy both parties and go a long way towards developing strong relationships.
Take a look at some steps to help you negotiate:
|Step 1: Pre- Negotiation preparation||Agree on where to meet to discuss the problem, decide who all will be present and set a time limit for the discussion.|
|Step 2: Discuss the problem||This involves asking questions, listening to the other side, putting your views forward and clarifying doubts.;|
|Step 3: Clarify the Objective||Ensure that both parties want to solve the same problem and reach the same goal.|
|Step 4: Aim for a Win-Win Outcome||Try your best to be open-minded when negotiating Compromise and offer alternate solutions to reach an outcome where both parties win.|
|Step 5: Clearly Define the Agreement||When an agreement has been reached, the details of the agreement should be crystal clear to both sides, with no scope for misunderstanding|
|Step 6: Implement the Agreed Upon Solution||Agree on a course of action to set the solution in motion|
|1.Know exactly what you want before you work towards getting it|
2. Give more importance to listening and thinking, than speaking
3. Focus on building a relationship rather than winning
4. Remember that your people skills will affect the outcome
5. Know when to walk away-sometimes reaching an agreement may not be possible
Hope you like in the above Problem-Solving Skills post, you learned something new in this post. we shared our knowledge which may help you in your career. You can share your opinion and suggestions below.